Return and refund policy

At HolistiQ, your satisfaction and well-being are our top priorities.
Please note that all our products are intended for personal care use and, for safety and hygiene reasons, are not eligible for returns or exchanges.

If you receive a damaged or opened product, please contact us within 3 days of receiving your order. After reviewing the case, we will be happy to assist you with a replacement or refund.

To report an issue, please email us at holistiqheal@gmail.com with:

  • Your order number

  • A description of the issue

  • Clear photos of the damaged or opened product

Thank you for understanding and supporting our small, woman-owned business.